Privacy Policy & Terms of Service
Timber Lanes
Last updated: February 2026
Timber Lanes (“we,” “us,” or “our”) operates https://www.timberlanesbowl.com
(the “Site”). This page explains how we collect, use, and protect personal information and sets forth the terms governing use of our Site, services, and SMS communications.
1. Information We Collect
Personal Information
We may collect personal information you voluntarily provide, including:
Name
Email address
Phone number
Reservation, league, or event details
Purchase information (processed by third-party payment providers)
Messages or inquiries submitted through contact forms or SMS
Automatically Collected Information
When you visit our Site, we may automatically collect:
IP address
Browser and device type
Pages viewed and time spent on the Site
Referring URLs
This information is used to operate, maintain, and improve our website and services.
2. How We Use Personal Information
We use personal information to:
Process reservations, bookings, events, and purchases
Communicate with customers regarding services, leagues, and events
Respond to inquiries and provide customer support
Improve our website and customer experience
Comply with legal and regulatory obligations
3. Sharing of Personal Information
We do not sell or rent personal information.
We may share personal information:
With trusted service providers (such as payment processors or messaging platforms) solely to operate our business
When required by law or legal process
To protect the rights, safety, or property of Timber Lanes, our customers, or others
4. Illinois Privacy Rights
Illinois residents may request access to, correction of, or deletion of their personal information, subject to applicable law.
Biometric Information
Timber Lanes does not knowingly collect biometric identifiers or biometric information as defined under the Illinois Biometric Information Privacy Act (BIPA).
5. Payments and Third-Party Services
Payments and reservations are processed through third-party providers (including Square). Timber Lanes does not store full credit card numbers on its servers. Third-party providers are required to safeguard personal information.
6. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Enable essential website functionality
Analyze website traffic and performance
Improve user experience
You may disable cookies through your browser settings, though some features may not function properly.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure.
8. Children’s Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
SMS PRIVACY POLICY & TERMS
9. SMS Privacy Policy
If you opt in to receive SMS messages from Timber Lanes, we collect your mobile phone number and any information you voluntarily provide through SMS communications.
What Personal Information Is Collected (SMS)
Mobile phone number
Message content and interaction history
Reservation, event, or service-related information you provide
How Personal Information Is Used (SMS)
SMS information is used to:
Send reservation confirmations and reminders
Provide event, league, or operational updates
Respond to customer service inquiries
Who Personal Information Is Shared With (SMS)
SMS information may be shared with service providers that help deliver messages (such as telecommunications and messaging platforms), solely to provide SMS services.
SMS consent is not shared with third parties or affiliates.
SMS consent is not shared with third parties for marketing purposes.
Opting Out of SMS
You may opt out of SMS communications at any time by texting STOP.
For assistance, text HELP or contact info@timberlanesbowl.com
.
10. SMS Terms & Conditions
By opting in to receive SMS messages from Timber Lanes, you agree to receive text messages related to our services, including but not limited to:
Reservation and booking confirmations
Event, league, and program updates
Operational notifications (hours, closures, reminders)
Customer service communications
Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP.
For assistance, text HELP or visit https://www.timberlanesbowl.com
.
WEBSITE TERMS OF SERVICE
11. Use of the Website
You agree to use the Site for lawful purposes only and not in a way that interferes with others’ use or enjoyment of the Site.
12. Reservations, Events, and Purchases
All reservations, events, and purchases are subject to availability
Prices and offerings may change without notice
Refunds, cancellations, and rescheduling are governed by posted policies at the time of booking
13. Alcohol Service
Alcohol service is subject to Illinois and local laws. Valid government-issued identification is required. Timber Lanes reserves the right to refuse service.
14. User Communications
Content submitted through forms, email, or SMS may be used to respond to your request and operate our business. You agree not to submit unlawful, abusive, or defamatory content.
15. Intellectual Property
All Site content (including logos, text, images, and designs) is owned by or licensed to Timber Lanes and may not be copied or distributed without written permission.
16. Disclaimer
The Site and services are provided “as is” and “as available.” Timber Lanes makes no warranties regarding accuracy or availability.
17. Limitation of Liability
To the fullest extent permitted by Illinois law, Timber Lanes shall not be liable for indirect, incidental, or consequential damages arising from use of the Site or participation in activities booked through it.
18. Indemnification
You agree to indemnify and hold harmless Timber Lanes from claims arising from your use of the Site or violation of these terms.
19. Governing Law
This agreement is governed by the laws of the State of Illinois.
20. Changes to This Policy
We may update this page at any time. Changes will be posted with a revised “Last updated” date. Continued use of the Site constitutes acceptance of those changes.
21. Contact Information
Timber Lanes
Chicago, Illinois
timberlanes1851@gmail.com
